Municipalities across the U.S. are grappling with how to provide services and shelter for the unhoused in their communities. The City of Alameda collaborated with Village of Love to provide an innovative safe parking site and one-stop-shop for human and housing services.

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Innovator’s Journey: Shifting to the New Municipal Working Environment
Jim Twombly, City Manager of Aurora, Colorado, shares how he leveraged communication, compassion, and genuine connection to lead city staff through not only adapting to but embracing changing work environments.