Local governments' greatest source for solutions is their staff, the professionals dealing with these tasks all day, every day. But, how can you better hear and act on their ideas?
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Innovator’s Journey: Shifting to the New Municipal Working Environment
Jim Twombly, City Manager of Aurora, Colorado, shares how he leveraged communication, compassion, and genuine connection to lead city staff through not only adapting to but embracing changing work environments.
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Jim Twombly
April 8, 2021
