The Crisis Communication Checklist: 16 Things You Need to Ask While Planning

October 13, 2016

A solid crisis communication plan and advance preparation permits a local government to be proactive instead of reactive.

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A solid crisis communication plan and advance preparation permits a local government to be proactive instead of reactive.

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Innovator’s Journey: Shifting to the New Municipal Working Environment

Jim Twombly, City Manager of Aurora, Colorado, shares how he leveraged communication, compassion, and genuine connection to lead city staff through not only adapting to but embracing changing work environments.

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Jim Twombly April 8, 2021

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Strategies for the Onboarding Process

With efforts to further develop the onboarding process, local governments have reimagined the developmental experience for new hires.

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Samantha Corrales March 18, 2021