Transforming a City Government from the Outside In

Transforming Local Government presenter, The City of Aukland, New Zealand, shares how they shifted citizen behavior to use self-serve online city services and re-engineered their top 10 services.

Transforming Local Government presenter, The City of Aukland, New Zealand, shares how they shifted citizen behavior to use self-serve online city services and re-engineered their top 10 services.

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