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Using 911 Calls for Service Data to Help Cities Evaluate First Responder Services

City of Durham
Do first responders’ services and scope of responsibilities align with community needs based on the types of calls for service coming to 911 centers? A newly launched study seeks to answer this question.

Do first responders’ services and scope of responsibilities align with community needs based on the types of calls for service coming to 911 centers? A newly launched study seeks to answer this question.

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Strategies for the Onboarding Process

With efforts to further develop the onboarding process, local governments have reimagined the developmental experience for new hires.

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Samantha Corrales March 18, 2021

The Alliance for Innovation accelerates and amplifies local government change makers as they build antifragile organizations that provide extraordinary service to their communities.