Many local government neighborhood programs provide opportunities for community members to meet one another. Some even work to develop better relationships with local government operators. But how many do these programs truly empower their residents to build social capital within their neighborhoods and manage their neighborhood investments? Meet the Neighborhood Engagement Program!
Jim Twombly, City Manager of Aurora, Colorado, shares how he leveraged communication, compassion, and genuine connection to lead city staff through not only adapting to but embracing changing work environments.