The Valley Benchmark Cities Group (VBC) began in October 2011 as a consortium of staff from the largest cities and towns in the Phoenix metropolitan area (Chandler, Gilbert, Glendale, Mesa, Peoria, Phoenix, Scottsdale and Tempe) to identify common information to share, discuss, and develop a better understanding the similarities and differences between operations, with the…...
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Innovator’s Journey: Shifting to the New Municipal Working Environment
Jim Twombly, City Manager of Aurora, Colorado, shares how he leveraged communication, compassion, and genuine connection to lead city staff through not only adapting to but embracing changing work environments.
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Jim Twombly
April 8, 2021
