Case studies on lean government and process improvement in local government.
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Case studies on lean government and process improvement in local government.
This feature is only available to members.
Jim Twombly, City Manager of Aurora, Colorado, shares how he leveraged communication, compassion, and genuine connection to lead city staff through not only adapting to but embracing changing work environments.
With efforts to further develop the onboarding process, local governments have reimagined the developmental experience for new hires.