In 2018, the City of Durham, NC launched an innovative new program in partnership with our Courts, District Attorney, and multiple community partners called the Durham Expunction and Restoration (DEAR) program to remove barriers to employment caused by license suspensions and criminal records.
As local governments look to strengthen the security of their IT systems against malware, especially with the upcoming election, CIS and DHS are offering an effective, no-cost solution through a new security service available to local and state government partners.
High-profile cases such as the deaths of George Floyd and Breonna Taylor have led some community and government leaders to reimagine policing in America. Four potential components of police reform being discussed now are policy operation reform, police funding, commitment to transparency and accountability, and benchmarking.
Hear from 2020 Innovation Award winners City of Virginia Beach and Village of Bayside as they share how they are working to improve the relationship between law enforcement and their communities in this video webinar.
The City of Goodyear, AZ shares how their Parks & Rec. team transitioned programming to a virtual platform.
What communities and cities are evaluating the way they collect customer service feedback? What research exists on effectively capturing meaningful feedback from citizens to gauge quality of customer service? What communities have identified solid customer service performance measures? Looking for ways to provide valuable feedback (beyond 6 rating questions, 1-5, that give no substantive data.
A member city is interested in finding out what other cities do to accommodate their residents with disabilities for services like trash collection. Sometimes cities provide door pick-up for residents who need special assistance. What do other cities might do and how they communicate, track, review such services; and if there are any concerns to be aware of? Additionally, there might be services in other cities to adopt related to water services.
We are looking for innovative and best practices for utility discount programs to reduce impacts to low income households, increase equity and support overall community well being.
What are other cities doing as it relates to Community Oriented Policing?
Considerations in switching to municipal elected governance.
