Jim Twombly, City Manager of Aurora, Colorado, shares how he leveraged communication, compassion, and genuine connection to lead city staff through not only adapting to but embracing changing work environments.
With efforts to further develop the onboarding process, local governments have reimagined the developmental experience for new hires.
Local government uses of VR/AR technology are centered on emergency/first responder training and public interaction and have varied applications in service.
Examples and approaches for Kata (Lean Strategy), Continuous Improvement/Innovation and/or Human-Centered Design in highly regulated departments (public safety, sheriff, etc).
In 2018, the City of Durham, NC launched an innovative new program in partnership with our Courts, District Attorney, and multiple community partners called the Durham Expunction and Restoration (DEAR) program to remove barriers to employment caused by license suspensions and criminal records.
Do first responders’ services and scope of responsibilities align with community needs based on the types of calls for service coming to 911 centers? A newly launched study seeks to answer this question.
Tom Bonfield is a local government superstar and is now sharing some of his wisdom and learned lessons from his 40+ years in local government.
Efficient Strategies for Preschool Teacher Recruitment and Retention
Hear from the City of Grand Rapids, MI as they discuss lessons learned from Bridge GR, an event series championing economic vitality and diversity in their community.
Kathleen Kennedy, Director of Innovation and Sustainability at Springfield Township, shares how her team used AFI Antifragile principles as a guide through uncertain times.
